Privacy Policy

Data controller: ProStake Inc. ("ProPacks" is the product brand operated by ProStake Inc.)

Contact: See the ProPacks website for current contact details.

This Privacy Policy explains how ProPacks collects, uses, stores, and shares personal data in connection with the website, game, and related services.

1. Data collected ProPacks may collect:

Account information, such as username, email address, password hash, country, and age confirmation.

Transaction data, such as purchase records, billing metadata, and payment status.

Technical data, such as IP address, device type, browser type, operating system, log data, and identifiers.

Gameplay data, such as cards owned, match activity, XP, ranks, and in-game interactions.

Communications, such as support requests, messages, and survey responses.

2. How data is used ProPacks may use personal data to:

Provide and operate the service.

Process purchases and prevent fraud.

Maintain security, integrity, and technical performance.

Personalize gameplay and user experience.

Communicate service updates, support responses, and transactional notices.

Comply with legal obligations and enforce terms.

Analyze product usage and improve the platform.

3. Legal bases Where applicable under privacy law, ProPacks processes personal data based on performance of a contract, legitimate interests, legal obligations, and user consent where consent is required.

4. Payment processing Payments are processed by third-party payment service providers. ProPacks does not store full payment card numbers and receives only limited transaction and billing information necessary to confirm and manage purchases.

5. Sharing of data ProPacks may share personal data with:

Payment processors and fraud prevention providers.

Hosting, analytics, customer support, and infrastructure providers.

Professional advisers and authorities where legally required.

Acquirers or investors in connection with a merger, financing, or asset sale, subject to appropriate safeguards.

6. International transfers Personal data may be processed in countries other than the user’s country of residence. Where required, ProPacks will implement appropriate safeguards for cross-border data transfers.

7. Retention Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, dispute resolution, fraud prevention, and enforcement needs.

8. User rights Depending on applicable law, users may have rights to access, correct, delete, restrict, object to, or port their personal data, and to withdraw consent where processing is based on consent.

9. Children ProPacks does not knowingly collect personal data from children where prohibited by applicable law. If ProPacks learns that data was collected unlawfully from a child, it may delete the information and take appropriate account action.

10. Security ProPacks uses reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. No system can be guaranteed fully secure.

11. Cookies and analytics ProPacks may use cookies, SDKs, and similar technologies for authentication, preferences, security, analytics, and service improvement. Additional cookie disclosures may be provided separately where required.

12. Policy changes This Privacy Policy may be updated from time to time. Material changes will be communicated by appropriate means where required by law.

13. Contact and requests Privacy questions and data rights requests should be sent using the contact details listed on the ProPacks website.